1. Incorrect Bank Account Number
If the Customer credits money to the incorrect bank account number, and the correct number was provided to the Customer by ctcdr, then ctcdr will not accept any responsibility for correcting payment and goods will not be dispatched by ctcdr until ctcdr has received payment in full.
2. Prices, Payment and Title
ctcdr’s available payment methods will be presented at the time of purchase. ctcdr retains title in the products purchased until ctcdr receives payment in full.
3. Pricing errors
Although we do our best to ensure prices stated on this website are accurate, errors do occur from time to time. Where a pricing error occurs (subject to applicable law that cannot be excluded), we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase.
ctcdr uses reasonable endeavours to ensure this website, and any transactions conducted on it, are secure. However you acknowledge that the security of information and payments transmitted via the Internet can never be entirely secure or error free. ctcdr will not be liable for any damages suffered due to failure, delay, interception or manipulation of electronic communications by third parties on any computer programmes (e.g. those used for transmission of viruses).
5. Special Offers
Special deals and offers on this site are only valid for so long as they are displayed, unless expressly stated otherwise.
6. Mailing Cash
ctcdr does not recommend that cash be mailed for payment of products. If the Customer does mail cash, ctcdr accepts no responsibility for the theft, loss or otherwise for non-delivery of the mailed cash.
7. Cancelling Orders
ctcdr reserves the right to cancel orders for any reason or to cancel the purchase agreement after order confirmation, including (without limitation) where ctcdr believes the order to be fraudulent or constitute a mis-use of a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).
All prices are GST inclusive unless otherwise stated.
9. Customs & Duties
For any orders shipped outside of Australia the customer is the importer of record and will be responsible for all customs import duties and sales tax charges. These charges vary in each country and are outside of ctcdr’s control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.
10. Site Access
ctcdr hereby grants you permission to access, view and download the content appearing on this site, for your personal, non-commercial use only. You agree not to use any device, method or software to interfere with the proper functioning of this site. Without the express written permission of ctcdr, you may not use any device, method or software including, but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.
11. Copyright & Trademarks
You agree that the content you access, view or download on this site and the software used to create it, remains the property of ctcdr Limited or its Licensors as defined by New Zealand and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter such content in any way, or make it available to any third parties.
12. Stock Availability
In order to provide the greatest range of products, you understand that ctcdr does not stock all products listed on this site in a single warehouse. All items sold via the ctcdr website are subject to availability and ctcdr reserves the right not to accept or cancel any order for products that are out of stock. Product availability information is provided by a number of third party suppliers. ctcdr works with these third-parties to ensure this information is as accurate as possible however some errors and omissions are expected. Goods delivered may differ to the product images presented on this site.
13. Cash Rewards
Cash Rewards can only be used as discounts on future orders and cannot be converted into a cash payment from ctcdr to the Customer or be used to purchase gift vouchers.
14. Gift Voucher and ctcdr Credit Expiry
Gift vouchers and ctcdr Credits are valid for one year from the time they are issued, after which the voucher and credit will expire. Any credit remaining after the expiry of the gift voucher or ctcdr Credit is non- refundable.
15. Delivery Estimates
ctcdr makes every effort practical to ensure that delivery timeframes given are accurate. However the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforeseen events. By placing an order, you agree not to hold ctcdr liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.
17. Notice of Copyright Infringement
ctcdr respects the copyrights of others. If you feel that data is used in ctcdr’s product catalogue in a manner that constitutes an infringement of your copyright under applicable copyright legislation, please Contact us
18. Please include the following details
- Identification of the copyrighted work that has allegedly been infringed upon and that you wish to have removed. Please include a web address (URL);
- A statement that the complaining party believes that infringement of the complaining party\’s copyright has occurred and the reasons for such belief;
- A statement that you are the copyright holder or authorised to act on their behalf; and
- Contact details including an email address where the complaining party may be contacted.
19. Linked Sites
This site may contain links to other websites operated by third parties. ctcdr is not liable for those sites or any content or information such sites contain.
20. SmartSell and Sell Yours
All listings by third party sellers as SmartSell or Sell Yours products must comply with Australian law, including all regulations and product safety notices. All listings must be for items that exist and that the seller is entitled to sell, and must accurately describe the condition of the product and include all relevant information. ctcdr reserves the right to take appropriate action against any seller who breaches our terms and conditions or any information contained in our FAQs, including, without limitation, suspending accounts, removing listings and withholding disputed payments. Sell Yours sellers agree that their email address will be provided to the buyer when their auction closes and they will promptly send the item to the buyer.
ctcdr does not act as agent for either party for Sell Yours transactions.
Sell Yours sellers indemnify ctcdr for any liability to third parties resulting from any sale by them using the ctcdr websites, against any claim made by a third party.
Sell through rates will be monitored and if deemed not to be at an acceptable sell through rate and after having listed the products for at least three months, ctcdr will at its discretion donate the products to charity, dispose of the products or return the products to the seller at the sellers expense.
Further information and conditions regarding Smartsell and Sell Yours can be found in our FAQs. All buyers and sellers should read this information prior to conducting a transaction.
21. eBay Valet Service
Refer to eBay Valet Service for Terms and Condition of this service.